Refund policy

Return and Refund Policy

All of our products are custom made to order, specifically created based on your chosen design, specifications, or personalization details. Because each item is unique and made just for you, we do not offer refunds, exchanges, or returns once an order has been placed.

Please review your order carefully before submitting it. By completing your purchase, you acknowledge and agree that your order is final.

If you receive an item that is defective or damaged due to shipping or a production error, please contact us within 7 days of delivery with photos and a detailed description of the issue. We will review your claim and, if applicable, provide a replacement at no additional cost.

Summary:

• All sales are final.
• No returns, refunds, or exchanges on custom products.
• Replacements only for items damaged in transit or produced incorrectly.

This policy ensures fairness and quality control while maintaining the integrity of our custom production process.